Frequently Asked Questions
Everything you need to know about shopping with Blume.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return window for most items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, Blume ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I know if a product is in stock?
Product availability is updated in real-time on our website. If an item is out of stock, you can sign up for 'Back in Stock' notifications on the product page.
Are your products sustainably sourced?
At Blume, we prioritize ethical manufacturing and sustainable materials. Detailed information about the origins and materials of each product can be found in the 'Sustainability' section of the product description.